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Our How to Guides give you a quick step by step guide to common deployment requirements for our print and copy management solutions.

If you don't find what you're looking for please contact us and we will be happy to help you.

We have How to Guides covering the following areas.

Pcounter Core Software

  • Upgrading to Pcounter 3.xx Using SQL Express

    Step by step guide on how to upgrade to Pcounter for Windows SQL version

  • Pcounter for Windows - upgrading to a new version

    How to upgrade to the latest version of Pcounter

  • How to register Pcounter for Windows

    A step by step guide on how to register your Pcounter software

  • Adding new printers to Pcounter

    This document explains how to configure a new printer so that it is monitored by Pcounter

  • Configuring a single data server

    How to configure Pcounter to use a single data server

  • Accounting for Mac Printing

    How to account for Mac printing using an LPR print queue

  • Pcounter server migration

    How to migrate settings from one server to another

  • Rules, Policy and Pricing

    How to set rules in Pcounter - for version 2.80a and earlier. For subsequent versions click here

  • Popup and job confirmation

    Creating job confirmation notifications

  • Popup and chargeback

    Creating client codes

  • Messaging Configuration

    Setting up broadcast or email messaging

  • Quota Management

    How to set quotas to reduce print output

  • Amending account balances

    How to edit or set Pcounter account balances

  • Supervisor/Teacher Release

    How to install and configure Supervisor/Teacher release via CGI utilities

  • Pcounter pull printing

    How to configure pull printing

  • Cross server pull printing

    How to configure pull printing across mulitple servers

  • Improving printer performance

    This guide offers suggestions to help improve printing speed through Pcounter controlled printers

  • Pcounter database maintenance

    How to backup user databases for Pcounter for Windows

  • Allowing Access to Pcounter Applications

    How to allow users to access Pcontrol and Pcounter Adminstrator without login to the Pcounter server.

  • How to plan for system upgrades

    What to consider when doing major systems upgrades and the effect this might have on your Print management software.

  • Windows XP Mode Setup

    What to consider when installing Windows XP Mode in Windows 7.

  • Colour Detection for Mac Devices

    Solution for colour detection not working when printing from Mac.

  • Pcounter real time monitor configuration

    Hot to guide on how RTM polls Pcounter printers to check their error and consumable status

Pcounter Embedded

  • Print Accounting for Sharp embedded sofware

    How to configure print accounting with Pcounter embedded for Sharp

  • Print Accounting for Toshiba embedded software

    How to configure print accounting with Pcounter embedded for Toshiba

  • Upgrading Ricoh VDMS embedded software

    How to upgrade your Ricoh VDMS embedded licences

  • Upgrading Toshiba embedded software

    How to upgrade your Toshiba embedded licences

  • Upgrading Pcounter HP embedded software

    How to upgrade your HP embedded licences

  • Upgrading Kyocera embedded software

    How to upgrade your Kyocera embedded licences

  • Upgrading Xerox embedded software

    How to upgrade your Xerox embedded licences

  • How to Reinstall Pcounter Xauditron after a factory reset

    Step by step guide to reinstalling PCXA after a factory reset

  • Pcounter Scan Server

    How to configure Pcounter Scan Server on different MFP makes.

  • Setting Photocopier pricing

    How to configure prices on a photocopier monitored by Pcounter

  • How to Prepare a Konica Minolta device

    Follow this step by step how to guide on preparing a KM device ready for installing XPR Enterprise KM embedded software

Pcounter Enhancements

  • Pcounter Workstation Manager

    Best practice deployment advice

  • Pcounter Web Reports Vn3.0 - Scheduled Reporting

    How to send automated reports

XPR Enterprise Solutions

  • XPR TouchPay - How to do Cash Close-Offs & Synchronisation

    How to perform a cash close off or synchronise data

  • XPR TouchPay Kiosk Chip + PIN Unit

    How the Chip + PIN unit interacts with the Kiosk