Pcounter Print Server Specification

The minimum specification is that which Microsoft recommend is sufficient to handle the print environment.

Dedicated print server, no other print accounting/monitoring software installed.

  • CPU: 2GHz or greater, recent generation CPU such as Intel Xeon 64.
  • Minimum 2GB RAM (4GB+ RAM recommended for higher volume processing)
  • Windows 2003 Server SP2 (32 or 64 bit), Windows 2008 Server SP1 (32 or 64 bit) or Windows 2008 R2 Server (32 or 64 bit)

The minimum disk space required depends on the spooled data volume (the total size of spool files held at anytime). This can be controlled to some degree by increasing or decreasing the time spooled jobs are held in the queue or having extendable hard disk storage space.
Pcounter can be installed in clustered and virtual server environments.

Pcounter Server Software

The latest version of Pcounter for Windows will be installed.
Pcounter for Windows Installation Guide
Pcounter uses 2 services and 1 port monitor on Windows:

  • Pcounter Data Service is the “logging” services, which can act as a data for multiple printer servers
  • Pcounter Print Service needs to be installed on any servers that manage queues and “counts” the jobs

The Pcounter installation process will create a shared folder where users can read the root of \\pcounter to be able to access billing or charge codes. Only administrators can read/write the \\pcounter\data folder which contains print history and card ID’s.
The management and reporting console may be run from the server or workstations.

Pcounter Embedded Software or External MFDs (copiers)

Multi-function device (MFD) model numbers should be checked for compatibility.

Other Technical Information

A fixed IP address for the server, printers, multi-function devices and if there are any network based card readers is required.
Standard TCP/IP communication for the core printing functionality: 9100
SNMP communication may be enabled: 161 & 162
RPC (port) and Netbios (137, 138, 139) may be required for notifications or user confirmation or these can also be set to use IP (443).
Firewall settings can be enabled to comply with security policies.
Network card readers detected on network via UDP/TCPIP.

Other Notes

Automatic operating system updates may include print driver updates which have very occasionally been known to cause an issue.
If a virus checker is running which is monitoring the spool folders, it can cause conflicts with Pcounter (and other software) and may require configuring to ignore the spool folders.

Useful Links

Windows 2003 server:
Windows 2008
Windows 2008 R2


The information (including any guidance or advice) in this document has been prepared using reasonable skill and care in accordance with our terms and conditions of business (which are available at www.ait.co.uk/files/termsconditions.pdf). We do not provide any warranty as to the accuracy of the information or its suitability for any particular purpose and any reliance upon it is at your own risk. This information is not to be relied upon by any other party.